Privacy Policy

MTSRE LLC ("MTSRE", "we", "us", or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website or request a quote, how we use it, and the choices you have. By using our website, you agree to the practices described here.

1. Who we are

MTSRE LLC is a heavy equipment rental company serving contractors across North America. If you have questions about this policy or how we handle your information, please contact us using the details at the bottom of this page.

2. Information we collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information you provide

• Contact details such as your name, company name, email address, and phone number.
• Quote request details, including the equipment you're interested in, the rental location, and requested dates.
• Any message or project description you choose to share with us.

Information collected automatically

• Technical data such as your IP address, browser type, device type, and referring pages.
• Usage data about which pages you visit and how you interact with our site.
• Cookies and similar technologies used to remember preferences and measure traffic.

3. How we use your information

• To respond to your quote requests and provide rental services.
• To communicate with you about your inquiry, booking, or rental.
• To protect against fraud, errors, and abuse of our services.
• To improve our website, services, and customer experience using aggregate, de-identified data.
• To comply with legal and regulatory obligations.

4. How we share information

We do not sell your personal information. We may share it only in the following situations:

• With service providers who help us operate our business (e.g., analytics, email delivery, payment processing), under agreements that require them to protect your information.
• With equipment owners or logistics partners as needed to fulfill a specific rental request you make.
• When required by law, court order, or to protect our rights or safety.
• In connection with a sale, merger, or transfer of all or part of our business, subject to the protections in this policy.

5. Cookies

We use cookies and similar tools to keep the site working and to understand usage. You can control or delete cookies through your browser settings; disabling them may limit some features of the site.

6. Data retention

We keep your personal information only as long as needed to provide our services and to meet legal, accounting, or reporting requirements, after which it is deleted or anonymized.

7. Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain processing. To exercise any of these rights, contact us using the details below.

8. Security

We use reasonable technical and organizational safeguards to protect your information, but no method of transmission or storage is completely secure. You help protect your own data by keeping account credentials confidential.

9. Third-party links

Our website may link to third-party sites we don't control. Their privacy practices are separate from ours, so we encourage you to review their policies.

10. Children's privacy

Our services are intended for business customers. We do not knowingly collect information from children, and we do not direct our site to them.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above. Continued use of our site after a change means you accept the revised policy.